Return Policy

Return Policy

All sales are final. If you need to revise your license expiration date please contact us with a description of your situation.

In most cases refunds are not offered. An adjusted license expiration date or store credit will be issued instead.
    • Related Articles

    • The product has no price; it just says "Request A Quote."

      Some products do not provide prices or an "Add To Cart" button and instead display a "Request A Quote" button. These titles are sold through a traditional bidding and negotiation process. Some of these titles are managed by Ion Concert Media, others ...
    • How do Gift Cards Work?

      Ion Concert Media Gift Cards work like cash in the online store. When you are issued a Gift Card you will receive an email with the Gift Card details. Gift cards can be used for any product or service offered through the Ion Concert Media online ...
    • How do distributor orders work?

      Ion Concert Media is proud to offer products through several national distributors. If you place an order with one of these partners here is what to expect. 1. An order is placed for a product through one of our distribution partners (JW Pepper, ...
    • Where do I send my payment?

      If you are paying by check you may submit payment as follows: Ion Concert Media 4670 Bulrush Blvd Shakopee, MN. 55379
    • About Your Product License

      Content ordered from the Standard Library is delivered encrypted with a time license. All Standard Library product licenses expire on June 15. You are free to use the product for unlimited rehearsals and performances until the expiration date. After ...