How do distributor orders work?
Ion Concert Media is proud to offer products through several national distributors. If you place an order with one of these partners here is what to expect.
1. An order is placed for a product through one of our distribution partners (JW Pepper, Midwest Sheet Music, etc).
2. We are notified of the order details by the distributor.
3. Within 2-3 business days we will fill the order and send an email to the customer email address provided with the order. That email will include a Coupon Code and instructions for how to access, download and install your products.
4. That's it. You will now be all set up to use Muséik to drive the media in your live event.
The price of the Muséik software is included with your order. Muséik is required to run the multimedia files.
Related Articles
How do Gift Cards Work?
Ion Concert Media Gift Cards work like cash in the online store. When you are issued a Gift Card you will receive an email with the Gift Card details. Gift cards can be used for any product or service offered through the Ion Concert Media online ...
The product has no price; it just says "Request A Quote."
Some products do not provide prices or an "Add To Cart" button and instead display a "Request A Quote" button. These titles are negotiated on a per-case bas. Some of these titles are managed by Ion Concert Media, others are managed by our Content ...
Can I create a school purchase order?
Yes. We accept purchase orders from institutions.
Return Policy
All sales are final. If you need to revise your license expiration date please contact us with a description of your situation. In most cases refunds are not offered. An adjusted license expiration date or store credit will be issued instead.
Downloading Your Show Files
After your order is processed your items will be available immediately for download. There are two ways to gain access to your downloads: 1. The system will generate an email at the close of the sale that will include a link to your download. ...